Frequently Asked Questions
Yes, we provide free standard shipping on all orders over $150. For orders under $50, a small shipping fee applies, which will be shown at checkout.
Processing usually takes 1–3 business days.
Delivery times vary by region:
- US & Canada: 7–15 business days
- UK, EU & Australia: 10–20 business days
- Other countries: 15–25 business days
You’ll receive a tracking number once your order ships.
Not at all! Our products are beginner-friendly and suitable for all skill levels. Clear instructions are included in every package.
Absolutely! Our products make perfect gifts for friends, family, and anyone who enjoys creative and relaxing activities.
Yes! If there’s any issue with your order (damaged, missing items, etc.), please contact us within 30 days of delivery. We’ll be happy to send a replacement or issue a refund.
You can reach us anytime at DiamondCraft.1@outlook.com or through our Contact Us page. Our team will reply within 24 hours.



